Our Privacy Policy

This policy explains how Lydia Thornley Design collects, uses, maintains and shares information collected from use of the thornley.co.uk website and via our e-newsletter, printed materials and day-to-day communications.

 Data on your website visit

  • Our website collects non-personal identification of site visits.
  • We use this data as analytics for the purposes of improving the design and usability of our website.
  • We share access to web analytics with our web developers for build / engineering information.
  • We do not collect or store any contact or payment information on our website.
  • Contact via our website is voluntary, via email.
  • Links on our website case studies to clients’ websites are subject to their own content, data handling, terms and privacy policies. We have no control over these.

E-newsletters

  • We send e-newsletters with occasional project news, announcements or invitations.
  • Our e-newsletter mailing list is compiled via invitation and permission. Recipients can unsubscribe at any time.
  • We do not offer sell our e-newsletter mailing lists to other companies or organisations.
  • Our e-newsletter provider’s service (Campaign Monitor) stores our e-newsletter mailing list and collects identifiable data on visitor opens, clicks, locations and devices. Data stored there for our e-newsletters is subject to Campaign Monitor’s own data and privacy policies.
  • We use analytics for feedback on our content and to improve the technical usability of our e-newsletters.

Printed marketing materials

  • We send occasional studio publications and invitations to our project contacts and wider professional network, via permission to do so.
  • We do not offer or sell our postal mailing lists to other companies or organisations.

Day-to-day communication

  • We hold contact information for project tendering, operation and administration and for keeping in touch with clients, suppliers, collaborators and our wider professional network.
  • This information is given voluntarily through contact with us or obtained through commissioning or production research.
  • Contacts are regularly updated.
  • We keep only such contact information as is required for our work and/or required by HMRC to be archived.

How we protect your information

  • We take all reasonable steps to protect and monitor the security of contact data that we hold.
  • We do not offer or sell our email or postal mailing lists to other companies or organisations.

 Contacts’ rights to see and/or delete their records  

  • Under GDPR, contacts have the right to see the data we hold about them and to ask for their information to be deleted.

We reserve the right to review and update this policy at any time, to keep it up to date and relevant.

Last updated: April 2018

If you have any questions or comments, please contact us.